I really like the way all users differ. How they use the web. Everyone has a different way of working on the web. Someone might use it to get information, others do online purchase, the social media user then you get my mother. My mother heard about Facebook, she doesn't know twitter but she knows you can send a email but she thinks the browser is the email. She know something, but not enough yet.
So how do we make things easier for people who are afraid of exploring. Do you use images, but some images might not make sense to them, do you use copy, keep in mind they might not be able to read it, it might be to small.
Now what? What about a talking web for non experienced web users. Do you think that will work? It might.
How will you do this, do you create a special browser for them, or do you add more functionality for them on your website. Will it be a popup that will ask you a question if you are a non experienced user or experienced. Will they even know what to do when they get this popup.
Don't know, what will you do?
Tell them to go to the grand sun and ask him to do what they want to do, or do you tell them just to give up. That might be the easy way out.
I think if you can create a special browser for them that can read for you, even tell you where to go next or even indicate via hotspot what to do or where to click next. An intelligent browser, how about that. Even better, maybe an intelligent OS, that can help guide users like this how to go about the day to day tasks on a computer.
I know my mother is very keen to learn, but it sometimes take a while for her to catch what you are trying to show her, so I think with a system like this it might help people like my mother to learn quicker visually.
So who is keen to build something like this or who have already built something like this, let me know so I cn show my mother.